As you know, 2020 has not been an easy year for any of us, so in first place, I hope you and yours are “safe and sound”.
For our company, and for me particularly, closeness has always been important and one of our priorities, but the pandemic has made us learn to value the simplest things in our day-to-day life. Probably today more than ever we need to be closer to our own and take care of ourselves to get ahead; And that implies being closer to our collaborators and clients as well.
As proof of this, we started this online newsletter in which we want to tell you about changes, our evolution and projects we are working on so that you can experience them more closely.
Also, we are working on some new big projects. Last week we launched the new corporate website of Grupo Álava. And as we know how important it is to be more present also to our clients and the market, we are working on new technology sites – where we will have information on products, partners and technological solutions.
In the next newsletters we will share more information about these advances. 🙂
Because, despite the distances,
we want to have you closer than ever.
Owner | Grupo Álava
How do we respond to COVID19 situation?
As we anticipated in the initial letter, our greatest concern right now is the health of our employees, collaborators and close friends. It has been a very difficult year for all of us, and it is important to stay motivated, happy and ready to face new challenges.
And we must worry about it without worrying about our clients, their ongoing projects and the economic situation of the country. Quite a challenge for current Directors. Since March 2020, most of our staff has been teleworking, for which we have had to adjust many internal processes, training and adopt new technological tools that accompany this transformation.
Our colleagues from the Logistics and Services Area have followed the “bottom of the barrel”, complying with all the necessary measures to minimize any type of risk (working in shifts, bubble groups …), but without suspending their activities, since many of our clients are essential services and our commitment is also to be where they need us. In addition, all the Group’s offices have the hygiene and prevention measures recommended by international organizations.
How we adapt
Digital Transformation, Globality, Millennial Generation, Agile Methodology, Lean Manufacturing, Rapid Prototyping, Minimum Viable Product, Sustainability, Clean Economy, labor and family conciliation, teleworking…
Most of these concepts simply did not exist two decades ago, when we jumped in the XXI Century and the new Millennium. The world has changed, so did our customers, our partners and, of course, our own employees. To adapt to the many different challenges from this new world we have starting up our own internal transformation, the most comprehensive in the company history.
Thus, we are deeply renewing our internal structure and processes, our corporate web, communication channels, even our offices look-like!. Our goal, the one that is etched in our DNA: To keep providing a differential value to both our partners and customers, based in the best possible business, technical & technological expertise combined with an intense human approach.
Some of the transformation initiatives that we have put or are putting in place include:
- Full Reorganization of the Sales structure, creating two main Business Units composed of several Business Lines supported by a team of sales and technology specialists working together to maximize business proactivity and technical knowledge.
- Creation of a new Corporate structure, which we called Commercial, Marketing and Strategic Alliances Development, from where we will combine and concentrate our deep market expertise, our corporate and product marketing activities, our business Intelligence and market analysis, and the development of strategical alliances.
- A new Supply Chain Area involving: A new Sales Administration Dept to handle everything related to the sales process, quotation, and P.O generation, public tenders etc; Order Entry and follow-up; Invoicing, Accounts Payable and Logistics.
This new organization will allow us to comply more effectively with our comitment with periodically performance evaluation of our suppliers, based on the specific conditions for each order, quality and environmental certifications or non-conformities. Of course, all this results will be shared with you.
What we are doing…
Projects, Customers & Success Stories
What we are doing…