SDT offers a lifetime warranty on its core products
It is only required to register and calibrate the equipment annually. SDT [...]
It is only required to register and calibrate the equipment annually.
SDT Internationala global manufacturer of ultrasound hardware and software solutions used in predictive maintenance (PdM) and asset reliability, announced a significant change to its product warranty program. Effective March 1, 2018, all major hardware groups will be covered for the entire product lifecycle.
"The lifetime warranty program is an expression of our confidence in the reliability and quality of our solutions," explains Allan Rienstra, SDT's director of business development. "But more than that, we want our customers to feel the same confidence. Confident in having worry-free operations, hassle-free repairs, and trust that SDT will be their premier ultrasound solutions provider."
The new program entitles all registered owners of SDT products to free maintenance and free repairs for the life of the equipment. The only condition is that the equipment is returned annually for inspection and calibration.
"This program may seem ambitious and even risky," says SDT Managing Director André Degraeve. "But those familiar with SDT's objective, see this announcement as a logical consequence of our corporate values, to remain simple, flexible and respectful."
The SDT brand is synonymous with high quality. Many products manufactured in the 1980s are still in service nearly 40 years later. Creating a customer-centric program is one more example of how SDT continues to elevate its level of service.
